Draft: needs legal review. This text is a placeholder and is not yet a binding policy.
Terms of service
Last updated 30 September 2026 (draft)
The service
LumyOne provides hosted software: LumySend for sending email and LumyFlow for routing clicks and tracking conversions, both used through a LumyOne account.
Accounts
We set up accounts for customers after a demo or an agreement with us. We may decline or suspend an organization at our discretion, for example to protect sending reputation.
Acceptable use
You may send email only to people who agreed to receive it, and you must honour unsubscribes. [Full acceptable use policy, including rules for LumyFlow links, to be written.]
Plans and fees
[To be confirmed. Plans and sending limits are currently agreed per project.]
Liability, termination and governing law
[To be written with legal counsel.]
Contact
Questions about these terms: hello@lumyone.com.